MWA Intelligence Blog

To Family and Friends of Steve Laughey…

It is with deep sadness that I must share with you the passing of my friend and partner.

Steve Laughey and I have known each other for 20 plus years.  Having worked together as young bucks at Minolta and yes we really young and yes we had great fun!

Like many Minolta folks we grew up together and shared an infinite number of once in a lifetime experience!  Working together and having fun and traveling the world!

Throughout the years Steve was always a gentleman, tremendous father, husband, son and friend!

He was fun, funny and he would always be a rock solid confidant and buddy!  His nickname is Wide Load and I loved to call him that and he would look at me with that great big smile he would always laugh!

There is a quote in the Bible “life is but a whisper” and yet Steve was so much more than that in that he has left his mark on all of us in ways that have made all of us better people for knowing him!

A few weeks back Steve and I were telling each other Minolta stories and we were laughing so hard our eyes were watering.  This is how I will remember Steve because this is the guy I came to respect and love.

Prayers for the entire Laughey Family and miss you Steve!

With Love,
Mike

Hello Everyone,      This note is written for so many of Steve Laughey’s friends around the United States! Steve Laughey and I joined Minolta Corporation nearly the same time at Minolta Corporation. Like so many of the Minolta crew we really did grow up together and created some lifelong friendships!  The reason for this blog message is in response to the many (so many) e-mails and phone calls we have received regarding Steve’s serious health crisis. Our friend is unfortunately fighting for his life this past week with a sudden series of critical issues that rushed Steve to a hospital in Atlanta where he is in ICU and facing the biggest challenge of his life!  We will post more information as we receive it but if you would be so kind as to keep Steve and his family in your thoughts and prayers it would mean everything!   Thank you!

Mike Stramaglio

CEO and President

MWA Intelligence, Inc.

Happy Holidays, Merry Christmas and Happy New Year!

On behalf of the MWAi family please allow me to provide my thanks and appreciation to our clients, customers, partners and friends!

Everyone at MWAi appreciates the opportunity to earn your business and we are grateful for your patience and support during a time of significant change. Please accept my assurance to our unwavering commitment to improving our support, our technology and our fundamental effort to serving your needs!

Have a wonderful Holiday Season filled with family, friends and good feelings. May the New Year bring you and yours good health and good fortune and lets all look to 2009 with optimism and hope for great year!

If you would allow me to add a special thanks and blessing to all of Military Families and Personnel around the world! Be safe and come home soon!

Best Regards,
Mike

Welcome to MWAi’s blog and thank you for taking the time to visit with us!

As you can see MWAi has recently launched a great new web site! MWAi is determined to create a new look and feel capable of presenting our technology and our commitment to our customers, partners and employees. Please let us know what you think?!

The M2M (machine-to-machine) and M2P (machine-to-people) industry technology serves many vertical markets around the world. MWAi has been investing in this new and emerging marketplace during the past few years and we (as well as the industry) have making steady progress. The various industry experts believe the worldwide economy will drive many companies to seek new and better automation in order to serve their internal needs as well as their customer requirements. MWAi is very aware that this trend is in fact happening and we can validate the activity is higher than ever the past 90 days.

The copier marketplace in particular has witnessed many changes (major understatement) the past few years. We have seen the printer and connected technologies migrate at the speed of light and with these changes we have seen Managed Print Services rise to a very serious level of importance. In addition we have seen Xerox acquire Global, Konica Minolta acquire Danka and just recently Ricoh acquiring IKON! Let’s not forget ECI acquiring OMD and Lacrosse as well! Amazing as these things are I am willing to bet that we will see a few more notable moves in the year ahead and I would go on to say that it is a great time to be in the imaging business for all who are prepared.

MWAi is committed to our customers and our core business and we will not lose sight of its importance to the industry and to our company. We will continue to invest in the automated service areas in combination with our Intelligent Device Management™ and by extension our Managed Print Services programs. But our “core” always has our full attention!

On behalf of everyone at MWAi please accept my sincerest thanks for your many business contributions, support, patience and continued input. We are focused on improving every part of MWAi in order to serve you better and we will never be satisfied.

Thank you and if you happen to be in the Scottsdale, Arizona area please stop by to visit with us!
Best Regards,
Mike

Dear La Crosse Management Systems and OMD Customers! 

Happy New Year to All of You! Welcome to 2008! A year filled with hope and opportunities for all of us! Our new year sure started out with a big bang!    I would like to apologize to you if we created any confusion or if we have not had a chance to communicate with you yet. You might be asking a lot of questions such as … What did just happen? What does this mean to me? Did ECI2 buy MWAi? What is going to happen to my current license agreement with OMD or La Crosse? Can I continue servicing my clients? How does this affect my business.. and so on… The acquisition of Service-On-The-Go (SeOTG) and Tech Raptor from ECI2 is a wonderful opportunity for you and it was done with the best interest of the marketplace and best intentions to allow you to focus on what matters the most – your customers. MWAi is committed to ensure that you will have the best tools in place to service your customers and that we support you today, tomorrow and many years to come. We are also committed to provide you with a program that will address your needs and answers your questions.  

What happened? What did MWAi and ECI2 do? MWA Intelligence, Inc (MWAi) and eCommerce Industries, Inc. (ECI²) have created a very powerful and industry unique strategic partnership driven by the need to provide a true enterprise-class solution suite capable of delivering the office equipment industry’s best service automation, remote asset management and ERP/CRM system in the world. MWAi and ECI2 (OMD Corporation and La Crosse Management Systems) are committed to delivering a suite of technology offerings that will provide marketplace clarity, an aggressive business model and of utmost importance is our unwavering commitment to customer support and service!  With this focus in mind, MWAi acquired the assets of Tech Raptor from La Crosse Management Systems and SeOTG from OMD Corporation. 

What does the acquisition of SeOTG by MWAi mean to you?

• More Cost-effective And Efficient Business Operation
• Best-of-breed Solution Suites
  • ECI2 optimizes its investments in developing the best ERP/CRM solutions
  • MWAi delivers best service automation and asset management applications
  • MWAi has over 15 years of expertise delivering service automation tools
  • Tighter technology integration of OMD ERPs with MWAi
  • Stronger collaboration in R&D, product development and marketing
  • Customer-driven feature enhancements
  • End-to-end and real-time communication of people, assets and systems
  • Intelligence at hand where and when needed for greater profit on the bottom-line
• Greater Customer Service & Support
• Partnership Collaboration
• Continued commitment to our current partners
• New partnership opportunities
• Industry Clarity

 We will be contacting each of you to introduce ourselves and demonstrate our solution suite. We have what it takes to deliver the best M2M solution and greatest customer care in a cost-effective manner! I look forward to building a great partnership with you in 2008! 

Smart solutions and services that drive more profit to your bottom line. MWA Intelligence enables you to join the M2M Network, get connected and re-invent your customer service through automation, remote monitoring, connectivity, communication and intelligence.