MWA Intelligence Blog

Dear La Crosse Management Systems and OMD Customers! 

Happy New Year to All of You! Welcome to 2008! A year filled with hope and opportunities for all of us! Our new year sure started out with a big bang!    I would like to apologize to you if we created any confusion or if we have not had a chance to communicate with you yet. You might be asking a lot of questions such as … What did just happen? What does this mean to me? Did ECI2 buy MWAi? What is going to happen to my current license agreement with OMD or La Crosse? Can I continue servicing my clients? How does this affect my business.. and so on… The acquisition of Service-On-The-Go (SeOTG) and Tech Raptor from ECI2 is a wonderful opportunity for you and it was done with the best interest of the marketplace and best intentions to allow you to focus on what matters the most – your customers. MWAi is committed to ensure that you will have the best tools in place to service your customers and that we support you today, tomorrow and many years to come. We are also committed to provide you with a program that will address your needs and answers your questions.  

What happened? What did MWAi and ECI2 do? MWA Intelligence, Inc (MWAi) and eCommerce Industries, Inc. (ECI²) have created a very powerful and industry unique strategic partnership driven by the need to provide a true enterprise-class solution suite capable of delivering the office equipment industry’s best service automation, remote asset management and ERP/CRM system in the world. MWAi and ECI2 (OMD Corporation and La Crosse Management Systems) are committed to delivering a suite of technology offerings that will provide marketplace clarity, an aggressive business model and of utmost importance is our unwavering commitment to customer support and service!  With this focus in mind, MWAi acquired the assets of Tech Raptor from La Crosse Management Systems and SeOTG from OMD Corporation. 

What does the acquisition of SeOTG by MWAi mean to you?

• More Cost-effective And Efficient Business Operation
• Best-of-breed Solution Suites
  • ECI2 optimizes its investments in developing the best ERP/CRM solutions
  • MWAi delivers best service automation and asset management applications
  • MWAi has over 15 years of expertise delivering service automation tools
  • Tighter technology integration of OMD ERPs with MWAi
  • Stronger collaboration in R&D, product development and marketing
  • Customer-driven feature enhancements
  • End-to-end and real-time communication of people, assets and systems
  • Intelligence at hand where and when needed for greater profit on the bottom-line
• Greater Customer Service & Support
• Partnership Collaboration
• Continued commitment to our current partners
• New partnership opportunities
• Industry Clarity

 We will be contacting each of you to introduce ourselves and demonstrate our solution suite. We have what it takes to deliver the best M2M solution and greatest customer care in a cost-effective manner! I look forward to building a great partnership with you in 2008! 

Smart solutions and services that drive more profit to your bottom line. MWA Intelligence enables you to join the M2M Network, get connected and re-invent your customer service through automation, remote monitoring, connectivity, communication and intelligence.